Terms of Service
Last updated: 19 May 2026
These Terms of Service govern your use of Riddem Pest Control & Hygiene's website and pest control services. By using our services, you agree to these terms.
Services
Riddem Pest Control & Hygiene provides professional pest control services for residential and commercial properties in Somerset West, Strand, Cape Town, and surrounding areas. Our services include inspection, treatment, and prevention of various pest infestations.
Quotes and Pricing
- Quotes are provided free of charge and are valid for 30 days unless otherwise stated
- Prices may vary based on the extent of infestation and property size
- Additional treatments may be required and will be quoted separately
- Payment terms will be discussed and agreed upon before service commencement
Service Guarantees
We stand behind our work and offer follow-up treatments within the warranty period if pests return. Specific warranty terms vary by service type and will be explained at the time of service. Guarantees are subject to customer compliance with preparation and prevention recommendations.
Customer Responsibilities
- Provide accurate information about the pest problem and property
- Ensure access to the property at scheduled appointment times
- Follow preparation instructions provided before treatment
- Implement recommended prevention measures after treatment
- Keep children and pets away from treated areas as instructed
Cancellation Policy
Please provide at least 24 hours notice if you need to cancel or reschedule an appointment. Late cancellations or no-shows may be subject to a call-out fee.
Limitation of Liability
Riddem Pest Control & Hygiene is not liable for any indirect, incidental, or consequential damages arising from our services. Our liability is limited to the cost of the services provided. We use professional products according to manufacturer guidelines but cannot guarantee results in all circumstances.
Website Use
The content on our website is for informational purposes only. While we strive for accuracy, we do not warrant that all information is complete or current. Professional assessment is required for accurate pest identification and treatment.
Intellectual Property
All content on this website, including text, images, and logos, is the property of Riddem Pest Control & Hygiene and is protected by copyright laws. You may not reproduce or distribute our content without permission.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page. Continued use of our services after changes constitutes acceptance of the new terms.
Governing Law
These terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of the Western Cape.
Contact Us
If you have questions about these Terms of Service, please contact us:
- Phone: 075 339 1291
- Email: riddempest@gmail.com