Privacy Policy
Last updated: 19 May 2026
Riddem Pest Control & Hygiene ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
Information We Collect
We may collect the following types of information:
- Name and contact information (phone number, email address)
- Property address and service location
- Details about your pest problem or service requirements
- Communication records between you and our team
- Website usage data through cookies and analytics
How We Use Your Information
We use the information we collect to:
- Provide pest control services and respond to your enquiries
- Schedule appointments and send service reminders
- Communicate about our services and promotions
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our business, provided they agree to keep your information confidential.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.
Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Withdraw consent where processing is based on consent
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Phone: 075 339 1291
- Email: riddempest@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.